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FAQ

Ordering & Shipping
What products does Amrocor sell?

We specialize in 55-gallon drums of motor oil, hydraulic fluid, DEF (Diesel Exhaust Fluid), gear oil, transmission fluid, and other industrial lubricants. All products meet or exceed API and OEM standards.

How do I place an order?

You can order directly through our website or contact our sales team for volume orders, distributor pricing, or custom quotes.

Do you offer bulk or wholesale pricing?

Yes. We provide tiered pricing based on order volume. Businesses ordering multiple drums per month or per pallet may qualify for custom quotes and recurring delivery programs.

How quickly will my order ship?

Most in-stock items ship within 1 to 2 business days. Transit times range from 1 to 5 days depending on your location.

Do you offer nationwide delivery?

Yes. We ship across the continental U.S. using trusted freight partners. Local pickup may be available in select regions.

Can I track my order?

Yes. You’ll receive tracking information via email once your order has shipped.

Product Information
Are your oils OEM-approved?

Many of our lubricants meet or exceed OEM and API certification standards. Product specifications and safety data sheets (SDS) are available upon request.

Do you offer private label options?

Yes. We support both white-label and private-label programs for approved distribution partners.

Are safety data sheets available?

Yes. SDS and technical data sheets (TDS) are available for all products. Contact us to request documentation.

Returns & Support
What is your return policy?

Returns are accepted on unopened, undamaged drums within 30 days of delivery. Restocking fees may apply. We do not accept returns on used or opened product.

What if my shipment is damaged or incorrect?

If your order arrives damaged or incorrect, contact us immediately. We’ll resolve the issue quickly and arrange for a replacement or refund as needed.

Do you offer warranties on your products?

We guarantee our products against manufacturing defects. Specific warranty terms may vary by product.

Distributors & B2B Programs
Can I become a distributor?

Yes. We are actively growing our national distributor network. Visit our Become a Distributor page to apply.

Do you offer credit terms for businesses?

Yes, established business customers may apply for Net 15 or Net 30 terms upon approval.

Do you offer recurring delivery or auto-reorder options?

Yes. We offer flexible recurring delivery options for fleets, service shops, and industrial operations.

General Inquiries
How do I contact your team?

For all product, order, or partnership inquiries, please use the contact form on our website. A team member will respond within one business day.